At Meducan Ltd (“We”), we understand that privacy is important to you. We are committed to protecting your personal information and ensuring transparency in collecting, using, and safeguarding your data.
This policy (together with our terms of use and any other documents referred to) sets out the basis on which any personal data we collect from you, or that you provide, will be processed by us. Please read the following carefully to understand our views and practices regarding your data and how we will treat it.
By visiting www.Meducan.co.uk (“Our Site”), you are accepting and consenting to the practices described in this policy.
For the UK GDPR and The Data Protection Act 2018 (collectively, the “Data Protection Legislation”), the data controller is Meducan Limited of 4A Westgate St, Business Centre, Cowbridge, CF71 7AR.
Our Data Protection Officer is Emma Burt. Her contact details are;
Emma Burt, Meducan Limited of 4A Westgate St, Business Centre, Cowbridge, CF71 7AR.
Tel. no. 01446 612313. Email: Emma@meducan.co.uk
If you have any queries regarding this Privacy Policy, please contact us at the above address or by telephone number or the email. Our data protection officer is responsible for overseeing what we do with your information and monitoring our compliance with data protection laws.
Policy Application
This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
Information we may collect from you
We may collect and process the following data about you:
- Information you give us. You may give us information about yourself by filling in forms on Our Site. This includes information you provide when you register to use our site, submit an enquiry, and when you report a problem with our site. The information you give us may include your name, address, e-mail address, and phone number.
- Information we collect about you. Concerning each of your visits to our site, we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, cookie identifiers, location data, operating system and platform and other online identifiers (“Technical Information”); and
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number (“Usage Information”).
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy. You will also be able to select your cookie preferences on this page.
Third Parties whose content appears on Our Site may use third-party Cookies, and our site may, from time to time, contain links to and from third-party websites. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties. We do not accept any responsibility or liability for these policies.
Uses made of the information
- We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us;
- to contact you after requesting contact following the filling in of any forms on Our Site;
- to communicate with you, including supplying you with information by email that you have subscribed to, including company newsletters;
- to ensure that content from Our Site is presented most effectively for you and your computer.
- Information we collect about you. We will use this information:
- to administer Our Site and for internal operations, including troubleshooting, data analysis, testing, research, and statistical purposes;
- to improve our Site to ensure that content is presented most effectively for you and your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure.
- With your permission and/or where permitted by law, we may also use your data for marketing purposes, which may include contacting you by email, telephone, or post with information and news on our products or services. We will always obtain your express opt-in consent before sharing your data with third parties for marketing purposes, and you will be able to opt out at any time.
- We will only use your data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your data for that purpose. If we do use your data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us.
- If we need to use your data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis that allows us to do so.
- In some circumstances, where permitted or required by law, we may process your data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
- Under the Data Protection Legislation, we must always have a lawful basis for using personal data.
- The following table describes how we may use your data and our lawful basis for doing so:
Purpose/Activity | Type of Data | Lawful basis |
Registering you on our internal platform | Name
Email Address
Telephone Number
Company Name | We use this information to be able to contact you after requesting contact following filling in the contact information form. |
Communicating with you | Name
Email Address
Telephone Number
Company Name | To communicate with you |
Supplying you with information by email that you have opted in to (you may opt out at any time by contacting us or unsubscribing from the emails | Name
Email Address
Telephone Number
Company Name | To supply you with information by email that you have subscribed to, including company newsletters |
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data) | Name
Email Address
Telephone Number
Company Name
Technical Information | Legitimate interests (for running our business, provision of administration and IT services, network security, and to prevent fraud) |
To deliver relevant website content and education to you, and measure or understand the effectiveness of the education we provide to you | Name
Email Address
Telephone Number
Company Name
Usage Information
Technical Information | Necessary for our legitimate interests to study how customers use our products, to develop our products, to grow our business, and to inform our communication strategy |
To create profiles to provide the most effective and relevant education and communications to you (you may opt out at any time by contacting us) | Name
Email Address
Telephone Number
Company Name | Necessary for our legitimate interests to study how customers use our products, to develop our products, to grow our business, and to inform our communication strategy |
Disclosure of your information
- We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
- We may share your information with selected third parties, including:
- If we sell, transfer, or merge parts of our business or assets, your data may be transferred to a third party. Any new owner of our business may continue to use your data in the same way(s) that we have used it, as specified in this Privacy Policy.
- In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
- We may share your data with other companies in our group to provide our services. This includes our holding company and its subsidiaries.
- We may sometimes contract with third parties to supply certain services.
- If any of your data is shared with a third party, we will take steps to ensure that your data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law
- Business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- We require all third parties to respect the security of your data and to treat it following the law. We do not allow our third-party service providers to use your data for their purposes and only permit them to process your data for specified purposes following our instructions.
- We do not sell any of your data.
Where do we store your data
- We will only store your data in the UK.
- Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
- Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
- Under the Data Protection Legislation, you have the following rights:
- The right to be informed about our collection and use of your data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
- The right to access the personal data we hold about you.
- The right to have your data rectified if any of your data held by us is inaccurate or incomplete.
- The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your data that we hold.
- The right to restrict (i.e., prevent) the processing of your data.
- The right to object to us using your data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your data, you are free to withdraw that consent at any time.
- The right to data portability.
- Rights relating to automated decision-making and profiling.
- For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
- Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
Complaints
If you have any cause for complaint about our use of your data, you have the right to complain to the Information Commissioner’s Office. We would, however, welcome the opportunity to resolve your concerns ourselves, so please contact our Data Protection Officer in the first instance at Emma@meducan.co.uk.
Access to information
The Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised following the Regulations. It is very useful if you can tell us what elements of your data you are seeking. Any access request that seems excessive may be subject to a fee to meet our administrative costs in providing you with details of the information we hold about you.
Meta and LinkedIn profiling
We use Meta Custom Audiences, LinkedIn Matched Audiences, and web analytics provided by Meta and LinkedIn. We provide your name, email address, mobile number, and company number to Meta Custom Audiences and LinkedIn Matched Audiences to create profiles about those interested in Meducan Ltd to help inform our communication strategy. More information can be found here:
Meta Custom Audiences:
https://www.facebook.com/business/help/744354708981227?id=2469097953376494
LinkedIn Matched Audiences:
https://www.linkedin.com/help/lms/answer/a420552
Meta and LinkedIn may transfer the information to third parties where required to do so by law, or where such third parties process the information on Meta and LinkedIn’s behalf.
By submitting your contact information to our website, you consent to the processing of data about you by Meta and LinkedIn in the manner and for the purposes set out above.
You may opt out from this at any time by contacting us at Emma@meducan.co.uk.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments, and requests regarding this privacy policy are welcome and should be addressed to our Data Protection Officer at Emma@meducan.co.uk.
Address
Meducan Ltd., 4A Westgate St, Business Centre, Cowbridge, CF71 7AR.
